Transforming Education with Managed IT Services

May 31, 2024

Education With Managed IT Services

Technological advancement has presented numerous challenges to educational institutions in the current society. From protecting the networks to ensuring that students and faculty have access to up-to-date tools and resources, schools require a strong IT back-end to operate effectively. The education sector ranks lowest in terms of cybersecurity performance among major industries, with 86% of institutions experiencing at least one cyber threat in the past year.

Managed IT services for education provide a comprehensive solution to these challenges, empowering schools to focus on their primary mission: Teaching and imparting knowledge to learners. We will discuss the advantages of managed IT services for schools and in the educational sector. 

The Role of Managed IT Services in Education 

Managed IT services for education are a comprehensive set of services aimed at satisfying the requirements of schools and other educational establishments. These services include Network and Information Security, Data Backup and Recovery, Cloud Computing, and IT Helpdesk. This paper therefore posits that by contracting out these services to a specialized provider, schools will have a foolproof technology backbone. Research from Gartner indicates that by 2025,

51% of education institutions will have shifted their IT spending from traditional solutions to managed services. 

Benefits of Managed IT Services for Education Industry 

1. Enhanced Security 

One of the most crucial advantages of Managed IT services for the education sector is the improvement of the security system. Schools contain large amounts of confidential data such as student records, staff records, and even records of financial transactions. The managed services prevent the loss of this information through cyber threats through firewalls, data encryption, and security checks. 

 2. Cost Efficiency 

Lack of funds is a big problem that is usually felt in the education sector. Managed IT services for schools can be a more economical solution as they do not require hiring an IT department as well as purchasing hardware and software. It also makes it easier in terms of payment since schools must pay a fixed amount every month for the services offered.

According to the National Center for Education Statistics, the average annual expenditure per public school student for technology infrastructure and services is $450. Managed IT services for schools can reduce this cost significantly as they do not require hiring an IT department as well as purchasing hardware and software. 

3. Improved Uptime and Reliability 

Technological failure often hampers the academic achievement of the institution because it displaces teaching and learning. It implies that networks and systems in schools are checked and managed round the clock through proactive maintenance and quick problem-solving. This minimizes time losses and helps maintain a steady flow of educational activities with minimal or no intermission. 

4. Access to Latest Technology 

It is important in today’s society to keep up to date with the advancements in educational technology. Rivell managed IT services for education help to ensure that the education sector is in a position to leverage on the latest technological advancements. Among these, we provide updates on software and hardware in order to equip educational institutions with the latest technology. A survey by Deloitte found that 81% of educators believe technology helps them improve the learning experience for students. 

5. Focus on Core Educational Activities 

Hiring a Rivell will relieve school administrators and teachers from worrying about technical support since they can concentrate on their teaching and learning objectives. This enhances the performance and efficiency of the educational setting to create a more effective study environment. 

6. Scalability and Flexibility 

With the ever advancement of schools and educational institutions, so does the need for IT solutions. Managed IT services are an easily adjustable form of services that can be adjusted depending on the needs of the moment. These services include adding new devices to the network, increasing the network capacity, and integrating new software, which are all crucial in supporting the learning process in educational institutions. 

7. Expert Support 

Managed IT services include the availability of a pool of IT professionals with the requisite experience and training. This guarantees that all schools are given the best support and direction especially on matters concerning IT. This is because the IT professionals who work in managed services are constantly trained and certified which is a plus for the schools. 

8. Enhanced Collaboration and Communication 

It is true that the exchange of information and ideas is crucial in the teaching-learning process. IT services include tools such as email platforms, video conferencing systems, and collaboration software which enable the staff and students to effectively and easily communicate and work together whether physically present or not. 

Why Schools Should Choose Managed IT Services 

There are numerous benefits that come with the implementation of managed IT services and that is why more and more educational institutions are implementing it. Here’s a closer look at benefits of managed IT services for School: Here’s a closer look at benefits of managed IT services for School: 

1. Customization  

Managed IT service providers develop solutions for each school individually which makes for a perfect fit. 

2. Proactive Management 

Instead of responding to incidents as they occur, managed services monitor and maintain IT systems in order to avoid problems. 

3. Strategic Planning 

Through managed IT services, schools are able to plan for future developments hence promoting long-term growth. 

4. Compliance 

There are numerous guidelines that have been set by various organizations to govern matters concerning data protection in schools. This way, managed IT services help the schools maintain compliance with the standards in order to avoid any legal and financial consequences. 

Empowering Education with Advanced Technologies 

1. Using Advanced Technologies for Superior Learning Outcomes 

Utilizing new technologies is crucial for enhancing the learning experience in education. Tools like whiteboards, virtual environments, and AI cater to various learning styles, making lessons engaging and effective. For example, VR enables virtual visits to historical sites or the human body, enriching learning beyond traditional methods. AI suggests personalized learning paths, identifies strengths and weaknesses, and offers relevant resources. These advancements empower schools to better prepare students for the future by optimizing the learning process. 

2. Strengthening Cyber Defenses in Educational Institutions 

With the rise of technology in education, safeguarding data is paramount. Schools must be vigilant against cyber threats like data breaches and phishing. Measures like firewalls, encryption, and multi-factor authentication are crucial. Regular security assessments and awareness training on cybersecurity are also vital. By implementing these measures, schools can secure information and uphold their integrity for learners, parents, and stakeholders. 

3. Promoting Collaboration in Managed IT Services for Schools 

Managed IT services for schools cater to their unique needs and objectives through collaboration among school managers, teachers, and IT support. This partnership enables customized solutions for challenges like network management and software integration, ensuring alignment with school objectives and adaptability to new demands. Schools benefit by developing a strong, efficient, and secure IT environment tailored to their educational setting. 

4. Ensuring Safety in Digital Learning Environments 

With digital learning expanding, safeguarding students and their data is paramount. Schools must implement measures like secure LMS platforms, encrypted connections, and up-to-date software with security patches. Educating students and teachers on digital citizenship and online safety is also crucial. By prioritizing security in digital learning environments, schools ensure a safe, quality education while protecting student data. 

Ready to upgrade your school’s IT and free up more time for teaching? Let Rivell handle your IT needs so you can focus on what really matters: your students’ education. 

Contact us today for a no-obligation consultation and start enhancing your school’s future. 


In this modern age where information technology has become an indispensable component of the educational systems, managed IT services present a one-stop solution to all the problems that plague the learning institutions. From maintaining secure networks to providing access to the latest educational tools, managed IT services empower schools to focus on their core mission: The aim of educating students. Thus, these services can help schools to increase security, save money, have more reliable systems, and get up with the latest trends. However, managed IT services help in creating a conducive environment in education sectors because the teachers can be able to focus with management of teaching tasks rather than technical ones. 

Working with an IT services company specifically focused on the education sector, as Rivell is, comes with several advantages for the educational industry. We are committed to providing the best possible services to schools and deliver only the latest technologies and solutions that are necessary for a proper learning process. When it comes to technology management and planning for the future, as well as implementing measures to protect against cyber threats, schools are in safe hands with our guidance.

Get in touch with Rivell for more information on how our managed IT services can change the technology landscape of your school and provide for a more secure and productive learning environment for the future. 


Written By

Picture of Ryan Van Laeys

Ryan Van Laeys

Ryan is the Chief Technology Officer at Rivell, a leading provider of managed IT services, cloud solutions, VOIP, and more. With over 30 years of experience in the IT field, Ryan is an author covering key IT services including IT challenges & tips, cybersecurity, and cloud solutions for all businesses.

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