Great customer service is tough to find nowadays. The Rivell team handles our issues quickly and thoroughly. The members follow up with me to ensure we are satisfied and to make it right. It is comforting to know we have them in our corner and it is great to work with them. From the owner to the technician, we can depend on them for all our IT needs.
William J. Lee
Rivell did an outstanding job installing the phone system in our school district. Their prices were far better than the competition and we are very happy with the quality of the product. Two thumbs up!
The Township of Haddon Planning and Zoning Board used Rivell for our Zoom meeting during the shutdown of the building, the zoom meeting went very well, and Rivell helped a lot, thanks to them our zoom meeting were a success. Thank you, Rivell. And after each zoom meeting they posted the meeting on the web. I give them 5 stars and would use them again.
The IT pros at Rivell are amazingly personable and professional. They are responsive and their deep knowledge of systems is really impressive.
Very helpful and responsive service. Minimal response time and commitment to finding a solution. Knowledgeable of cyber security needs and strategic planning for implementation of necessary security measures in a governmental entity.
I have been using Rivell for several years. The technical support team is friendly, knowledgeable, and responsive. Rivell has covered everything from helpdesk to networking and security. They are proactive in maintaining my network and constantly improving our capabilities. During the Covid -19 Pandemic we were able to quickly transition a large office staff to remote, with full capabilities. My experience with the entire Rivell team has been exceptional.
Our Delsea IT team has a good response time and maintains patience with teachers' limited tech knowledge. It is much appreciated!
Rivell recently installed cameras at my home and I felt compelled to write this review regarding the professionalism my wife and I experienced. From our initial consultation through installation and post install follow up each and every Rivell representative conducted themselves very professionally and courteously. I am an owner of a small business that provides service to people at their homes and have a great deal of knowledge in this area. Rivell met and exceeded all my expectations!!
I give Rivell Computer Support Services two thumbs up!! Every person on their teams are quick to respond, very professional, pro-active about resolving IT issues and are friendly to work with! They get the job done! Ryan and Marc have been a wonderful asset to the City of Millville and it is my opinion that they exceed expectations. We love working with them and know that we are in good hands when consulting with their team. Great work ethics and a pleasure to work with! Great job Rivell! I highly recommend their Services to anyone looking for a sophisticated IT business!
I have been using the phone system provided by Rivell for about 2 years now, the service has always been great , and having the mobile app version of it is a huge bonus. Ryan, the owner, is always a pleasure to work with, and his employees are very polite, helpful, and hardworking.
Rivell has been supplying IT services for the Palmyra Police Department since 2016. Rivell worked diligently to bring our network into the 21st century and continue to supply us with excellent service in short periods of time. This was extremely helpful when we encountered a major network break down. I would strongly recommend Ryan and his staff for your IT needs.
My company uses Rivell as our IT professionals. The owner and employees are great to deal with and handle all of our needs, day or night. They are responsive to emails and calls and work hard to correct any issues that arise. I would recommend them to any company shopping around for an IT company.
We've been using the phone service through Rivell for several years. Nothing but good things to say! Customer service was quick to respond to any questions, extremely friendly, and professional. Highly recommended.
These guys are very knowledgeable and responsive. After going through a number of IT companies, we switched to Rivell several years ago. Our problems have dropped tremendously; our networking and communications infrastructure works 100%. Super happy with the choice.
My workplace uses Rivell, anytime I call with an issue they return the call within minutes and my issue are always resolved within the first business day, if not immediately. The guys are always extremely helpful and willing to explain the process of what went wrong and how to resolve the issue if I come by it again
Ryan and his team at Rivell are extremely efficient and professional. We can call their help desk and receive assistance right away. Ryan always makes himself available when we reach out to him specifically. If you are looking for an IT company that allows you to speak to a person rather than a voice recording, Rivell is the way to go.