Effective October 6, 2026. Rivell Support SMS and MMS is operated by Rivell LLC.
What you can expect
When you explicitly opt in, Rivell may send SMS and MMS about customer support, support ticket progress, troubleshooting, and service appointment coordination. MMS may include images relevant to your support request. This program does not send marketing messages. Message frequency varies with your support needs.
Your choice and message charges
Consent is optional and is not a condition of purchasing services from Rivell. Providing a phone number or submitting an ordinary contact request does not enroll you in support messaging. Message and data rates may apply under your mobile carrier plan.
Unsubscribe or get help
Reply STOP to unsubscribe. You will receive an opt-out confirmation, and further program messages will stop. To resume after a carrier messaging block, reply UNSTOP and enroll again through our support messaging consent form. Reply HELP for assistance, call (609) 422-5900, or visit rivell.com/contact/. You can also withdraw consent by calling Rivell or contacting us through our website.
Privacy and delivery
Our Privacy Policy explains how we handle your information. Mobile carriers are not responsible for delayed or undelivered messages.
