IT Vendor Management
Technology is everywhere and is developing with lightning speed. We are relying more and more on computers to do the work that was once the responsibility of groups of employees. This development, however, can sometimes bring a threat for your business or organization to which you’ve devoted your life and career.
So how do you avoid the danger of becoming vulnerable to the various computer threats that can destroy a lot of what you have already built? The smart move is to look for a Co-Managed IT Service Provider that will protect your system for you. Of course, it largely depends on whether you are conducting your business with a few PCs, email and some cloud storage, or it involves multiple networks, servers, hosted email. Luckily, there are some common considerations you may take into account.
Professional and effective IT support will lead to increased productivity and reduced costs in the long run, and you can rely on someone to both monitor and manage your network. It will give you the reassurance you need and it will make you impervious to the large extent of threats in the modern computer world.
Customer service is also a major factor. Hiring an IT firm or consultant sometimes is not only about providing skillful experts but also showing understanding and patience in their day-to-day communication with your team. It will certainly lead to a better and happier work environment.
It is also important the Co-Managed IT Service Provider work closely with you, and to take the time and make an effort to carry out the all the recommendations you might have. Or a sign of a capable Co-Managed IT Service Provider is the willingness to flex and adapt to the needs of a particular business.
The customer service offer is also a major factor. Hiring an IT firm or consultant sometimes is not only about providing skillful experts but also showing understanding and patience in their day-to-day communication with your team. It will certainly lead to a better and happier work environment.
Needless to say, you have to research the history, reputation, and professionalism of the Co-Managed IT Service Provider before trusting them with such vulnerable pieces of your business, such as your computer and network stability.
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Reduced overhead and a potentially increased revenue as you won’t have the high cost of an in-house IT team
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“I can’t say enough about the attention we receive in a timely manner. I only wish I had switched providers a long time ago.”Super support!-
“Science is fun. Science is curiosity. We all have natural curiosity. Science is a process of investigating. It's posing questions and coming up with a method. It's delving in.”Sam Murray-
“Our organization was hesitant to bring in a new IT support provider. Rivell made the transition seamless.”Very Professional-
“The crew at Rivell has helped to overhaul our technology services and bring us up the 21st century! Thanks again, Rivell!”So long, slow network-
“The crew at Rivell has helped to overhaul our technology services and bring us up the 21st century! Thanks again, Rivell!”FINALLY!-
“Rivell’s VoIP platform was a great upgrade to our existing phone system. Even better that it saved us nearly 20% a month.”Love the new phones-
“We never thought about having our network monitored. Thank goodness we changed our minds. Rivell’s network monitoring saved us from a potential huge network threat.”Monitoring saved us-
The Co-Managed It Service Provider Work Closely With You
Hiring an IT firm or consultant sometimes is not only about providing skillful experts
Understand Your Assets
Know who and what is connected to your business systems
When all systems are safe and functioning properly, your business can thrive
Identify suspicious behaviour and potentially compromised information
Know that your business is safe from beginning to end
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