Frequently Asked Questions

Improved efficiency with more time spent improving your IT network

Questions & Answers

Here is a list of the most common questions we are asked. If you don't see your question, please do not hesitate to reach out to us.

Will I remain updated on my system management?

We provide detailed reports at the end of each month that include information about your IT systems and what we have worked on. You will never feel as though you are blindly trusting our technicians and we will never leave you in the dark. We are always happy to answer any questions you may have.

Can you help me figure out the right programs for my business?

We love to have frequent meetings with clients to inform them of what is happening in the market and of the current best practices for their business. Our goal is to make sure that your system is operating to the best of its ability.

Will your IT support really help my business?

Absolutely. We understand business owners don’t want to spend money unnecessarily and we will always work within this mindset. Our system is built to help your business be a success.

Can any of our employees call ?

Yes. We encourage anyone on your staff to call us for support so they can work efficiently and effectively. Our team is here to help your team succeed.

How will I know if my server is up to date?

Keeping your infrastructure running smoothly and up to date is all part of the Rivell service.

Can I call any time with issues?

We are always available to chat and we make sure that there is always someone from our technical team prepared to handle any problems you may have.

QUESTIONS

Interested To Know More?

We are happy to hear from you anytime, feel
free to contact us at [email protected]
or us call at: (609) 422-5900

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