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Understanding IT

At Rivel, we noticed a gap in the market that needed some attention. There is a discrepancy in quality of service for the smaller-to-medium sectors of business, including non-profit organizations. We aim to fit into this gap by servicing the smaller end of the business and providing assistance that is as unique as each business. Rather than subscribing to a strict model, we believe that the most effective way to operate is to offer service that is tailored specifically to each business and specific set of circumstances. This keeps us current and versatile – offering service that is truly unique and capable of meeting any business needs.

How We Operate

The team that we have assembled is as versatile as the solutions we offer. Each member has a range of skill-sets and disciplines that allow them to look at problems from many different angles and provide a variety of solutions. When working with Rivel, we assign one team member to manage each project exclusively. We feel it gives the client a regular contact that they can become familiar with and learn to trust and collaborate with throughout the management solution process. This dedicated team member focuses solely on your business needs and collaborates with other members of our staff to provide solutions that are tailored to your short and long-term needs. This collaboration between business and consultant provides for an exchange of ideas that guarantees your business’ specific needs are always a top priority. We offer unique solutions for your unique situations.

That said, while we do focus on offering versatility and unique solutions, we don’t ignore traditional consulting practices. In order to branch out and offer creative solutions, there must first be a strong foundation of traditional consulting practices. It allows us to examine the market at a base level and then take those fundamentals and expand upon them based on the specific needs that each management solution requires.

What We Offer

Our team members are comprised of certified, experienced, and versatile engineers that offer unique solutions for your business. Their focus is to provide solutions to your business with speed and reliability. We understand that there needs to be a balance between unique and specific solutions and a sense of urgency in the solutions being reached.

We ensure that each team member applies a strong focus on each project to ensure that each business’ needs are addressed promptly and effectively. Some of the services Rivel has to offer are…

  • Project Management
  • Network Assessment
  • Information Technology Architecture Advice
  • Remote, On-Site and Help Desk Support
  • Point of Sales Development & Support
  • Voice and Audio Solutions
  • CCTV Security Design and Installation
  • Relocation Services